Account Management

How to do a fast verification?
With the fast verification your account can be upgraded to level 3 in just one day.  No first orders and no waiting periods; The fast verification gives...
Tue, 20 Mar, 2018 at 6:04 PM
Why am I being asked to verify my identity?
As a regulated financial service company, we are periodically required to identify users on our platform.  This ensures we remain in compliance with KYC...
Tue, 20 Mar, 2018 at 6:04 PM
My ID is from one country but I live in another?
We accept your ID document if it is issued by: The country where you currently reside; or Your native country
Tue, 20 Mar, 2018 at 5:52 PM
I can't remember my password
In the event you forget your password, please use the following steps to successfully reset your password: 1. Visit the Password Reset page. 2. Enter your ...
Tue, 20 Mar, 2018 at 6:13 PM